Request Codes are only necessary if you ownperpetual license software and need to request an activation codein order to manually activate software on a computer that doesnot have Internet access. Generating a request code is thefirst step of the process for manually activating yourAutodesk software.
Note: Request codes and manual activationare required only for perpetual license software. You need avalid serial number and product key in order togenerate a request code for your perpetual license software.You do not need a Request Code for subscription software or inorder to access your softwareonline using a serial number and product key.
You will only see the screens for generating a request code inthe product activation wizard if your computer is notconnected to the Internet. If your computer has an activeInternet connection, the software will assume you want to activateonline and it will not display the screens for a Request Code.
To generate a request code for manualactivation:
This is an offline process. The screens below will onlyappear if your computer is not connected to theInternet.
Record the activation information provided.
Process the activation in one of the following ways:
Complete the Web request form at the address provided on thescreen. (This method to get an activation code via email maytake up to 48 hours.)
Most products will generate an HTML file containing your requestcode and registration information when you install your Autodeskproduct using a valid serial number and product key.
Note: The registration file described below maynot be available for all products and platforms. If you cannot finda previously generated request code, please generate a new onefollowing the instructions above. See Activate Offline withActivation Code (Perpetual) for a complete description of theprocess for activating your software offline.
To find a Request Code saved on yourcomputer:
Don't see your request code?See:Can't find the html file for the request code
If you're a student, educator, or educational institution who isa member of the Autodesk Education Community, there are severalways to obtain your serial number and product key:
If these methods don't work for you, contact Education Supportdirectly by filling in the followng form: EducationCommunity Support.
The Serial Number and Product Key are displayed as you downloadthe product from the Free Software tab on the EducationCommunity site, before you choose your download method.
An email with this information is also sent to the email addressyou specified. If you lose the email, you can retrieve theSerial Number and Product Key again by again completing the productinformation on the download page.
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After you specify which software to download, you receive anemail message containing your Serial Number and Product Key.
Note: This email is sent to the emailaddress used to register for the Education Community. If youhaven't received it within a few hours, check your spam folder. Ifnecessary, add [email protected] to youremail program's safe senders list.
After your software has been activated, you can also find theSerial Number by signing in to your Autodesk Account using theAutodesk ID you used to register with Education.
Sign in to your Autodesk Account.
On the Management tab, click the arrow to the left of theproduct to display the information.
See: Find Serial Numbers and Product Keys
For assistance with your Education account, find out how tocontact Autodesk Support.